Cynthia Williams Young is the Chief Service Officer of Ambit Energy. She is responsible for overseeing the company’s People Department, Internal Training, Administration, and Customer Service, both internal and external. Prior to joining Ambit, Cynthia spent much of her career at Southwest Airlines, where she served in a succession of leadership roles focused on labor and employee relations, communication, and the delivery of internal and external customer service. Her key responsibilities in each role included leadership and communication coaching and identifying and solving challenges that jeopardized the company’s unique culture.
She earned her Bachelor of Science at the University of North Texas. She’s married, is the proud and loving mom of three grown children, and serves her church and community in volunteer and service roles focused on the welfare of children.
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