Source: Npros.com 7/26/2015
North American Power Settles Complaint
North American Power, which admitted no wrongdoing in the settlement, will make "charitable donations" to the nonprofit Operation Fuel in equal payments of $100,000 over 26 months. Operation Fuel provides emergency fuel assistance to residents in need.
The investigation was triggered by complaints by consumers that North American Power was offering a low introductory rate that was quickly replaced by a variable rate at substantially higher-than-market prices. The state's consumer counsel urged consumers to avoid energy suppliers with variable rates.
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